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How to Find and Book MileagePlus Award Tickets

This step-by-step tutorial will show you exactly how book award tickets though MileagePlus.

Online Booking Guide

Select an airline to check whether it is bookable via this method.

Filtered for . See how to book flights on other programs.

Unfortunately, you cannot book flights through this method. You can try searching availability via other programs before booking through an alternative method listed here.

Don't mind? Show instructions anyway.

Step 1: Enter Trip Details

Enter origin and departure airports, in addition to intended travel dates. Be sure to check "Search for award travel" to search for reward flights.

Link: united.com

Step 2A: Understand Search Results

There are several elements of this page that are good to analyze.

Step 2B: Use the Calendar (If You're Flexible with Dates)

The list of flights will automatically update as you select dates from calendar. You also have the option to filter by non-stop flights. The calendar breaks down availability according to color:

  • Yellow: only saver-level economy awards availible
  • Blue: only saver-level business/first awards availible
  • Green: saver-level awards availible in all cabins
  • White: no saver-level awards availible in any cabin (standard-level awards might be, but they're expensive!)

Step 2C: Find the Right Flight

Flights are initially sorted by stops and total travel; select table headers to sort by redemption cost. There are a few specifc columns to pay attention to:

  • A: this is a combined Economy column that shows availability for both saver and standard-level awards.
  • B, C: business and first class have separate columns for saver and standard awards.

Step 2D: Use Detailed View

By selecting "Detailed View", we can now see the price (25,000 miles and $5.60), the flight number, aircraft and more. Select a redemption by clicking the area under the column..

Step 2E: Log into MileagePlus acccount

To continue with the booking process, you must be logged into your account.

Step 3: Confirm and Purchase Selection

Make sure you have selected the correct flights at the right price, and continue to payment.

Phone Booking Guide

Select an airline to check whether it is bookable via this method.

Filtered for . See how to book flights on other programs.

Unfortunately, you cannot book flights through this method. You can try searching availability via other programs before booking through an alternative method listed here.

Don't mind? Show instructions anyway.

Step 1: Get Ticket Price

Use our award pricing tool (and our easy-to-read redemption table) to get an idea of how much an award ticket will cost.

Link: awardace.com

Step 2: Check Availability Online

You will have more success booking on the phone knowing what flights are available. If you are unable to check availability online via this program, use or a different program's website. Our Airline Booking Guides can tell you exactly what programs can help you search availability for any airline.

Link: awardace.com

Step 3: Dial into Telephone Service Center

Once you have found a candidate flight, dial into 1 800-421-4655 to confirm pricing and availibilty.

  • Say "customer service" (multiple times) to be transferred a representative immediately
  • When speaking to a customer service representative, present exact routing (as researched above) to expedite process

Searching Award Options