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How to Find and Book Rapid Rewards Award Tickets

This step-by-step tutorial will show you exactly how book award tickets though Rapid Rewards.

Online Booking Guide

Select an airline to check whether it is bookable via this method.

Filtered for . See how to book flights on other programs.

Unfortunately, you cannot book flights through this method. You can try searching availability via other programs before booking through an alternative method listed here.

Don't mind? Show instructions anyway.

Step 1A: Enter Trip Details

Enter origin and departure airports, in addition to intended travel dates. Be sure to select the "Points" to search for award flights.

Link: southwest.com

Step 1B: Use Flexible Calendar (Optional)

Southwest's search engine provides a calendar that offers a monthly window into flight availability.

Step 2: Check Cost and Availability

The results page lays out potential Southwest redemptions. Do note that the program ties award flights to the cash price of those flights, so similar flights with same routing can have dramatically different mile cost.

Step 3: Confirm and Purchase Selection

Make sure you have selected the right flight at the right price, and continue to payment

Phone Booking Guide

Select an airline to check whether it is bookable via this method.

Filtered for . See how to book flights on other programs.

Unfortunately, you cannot book flights through this method. You can try searching availability via other programs before booking through an alternative method listed here.

Don't mind? Show instructions anyway.

Step 1: Get Ticket Price

Use our award pricing tool (and our easy-to-read redemption table) to get an idea of how much an award ticket will cost.

Link: awardace.com

Step 2: Check Availability Online

You will have more success booking on the phone knowing what flights are available. If you are unable to check availability online via this program, use or a different program's website. Our Airline Booking Guides can tell you exactly what programs can help you search availability for any airline.

Link: awardace.com

Step 3: Dial into Telephone Service Center

Once you have found a candidate flight, dial into 1 800-435-9792 to confirm pricing and availibilty.

  • Press 2 for new reservations
  • Press 1 for domestic flights, press 2 for international flights.
  • When speaking to a customer service representative, present exact routing (as researched above) to expedite process

Searching Award Options