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How to Find and Book KrisFlyer Award Tickets

This step-by-step tutorial will show you exactly how book award tickets though KrisFlyer.

Online Booking Guide

Select an airline to check whether it is bookable via this method.

Filtered for . See how to book flights on other programs.

Unfortunately, you cannot book flights through this method. You can try searching availability via other programs before booking through an alternative method listed here.

Don't mind? Show instructions anyway.

Step 1A: Enter Trip Details

Enter origin and departure airports, in addition to intended travel dates. Make sure to click the "Redeem Flights" to search for award flights.

Link: singaporeair.com

Step 1B: Login

You'll need a KrisFlyer account to continue, so enter your membership number and password.

Step 2: Check Cost and Availability

You can check availability and waitlist for Saver/Standard awards. Do note you can save 15% by booking online, but you will need the full amount of miles to book.

Phone Booking Guide

Select an airline to check whether it is bookable via this method.

Filtered for . See how to book flights on other programs.

Unfortunately, you cannot book flights through this method. You can try searching availability via other programs before booking through an alternative method listed here.

Don't mind? Show instructions anyway.

Step 1: Get Ticket Price

Use our award pricing tool (and our easy-to-read redemption table) to get an idea of how much an award ticket will cost.

Link: awardace.com

Step 2: Check Availability Online

You will have more success booking on the phone knowing what flights are available. If you are unable to check availability online via this program, use or a different program's website. Our Airline Booking Guides can tell you exactly what programs can help you search availability for any airline.

Link: awardace.com

Step 3: Dial into Telephone Service Center

Once you have found a candidate flight, dial into 1 (312) 843-5333 to confirm pricing and availibilty.

  • Enter your 6-digit PIN, followed by #
  • Press 1 for Singapore-operated award flights. Press 2 for partner award flights.
  • When speaking to a customer service representative, present exact routing (as researched above) to expedite process

Searching Award Options