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How to Find and Book JAL Mileage Bank Award Tickets

This step-by-step tutorial will show you exactly how book award tickets though JAL Mileage Bank.

Online Booking Guide

Select an airline to check whether it is bookable via this method.

Filtered for . See how to book flights on other programs.

Unfortunately, you cannot book flights through this method. You can try searching availability via other programs before booking through an alternative method listed here.

Don't mind? Show instructions anyway.

Step 1A: Get to Booking Page

Getting from the homepage to booking page is not so simple. Instead, login through the link we've provided below.

Link: ar.jal.com

Step 1B: Booking Page (cont.)

Select your redemption type on the left, depending on whether you are searching for JAL or partner-operated flights. Do note that domestic and international JAL flight searches are on separate pages.

Step 2B: JAL Intl. Awards (cont.)

Alternatively, the calendar view will give you a month-long window into award availability.

Step 2C: JAL Intl. Awards (cont.)

Check cost and availability.

Step 3B: Partner Awards (cont.)

At the bottom of the page, it will even allow you to select "Other Itineraries" with 2 or 3 point stays, which can help you take advantage of JAL's generous routing rules. Stays without surface sectors are stopovers; stays with surface sectors are open-jaws.

Step 3C: Partner Awards (cont.)

Check cost and availability.

Phone Booking Guide

Select an airline to check whether it is bookable via this method.

Filtered for . See how to book flights on other programs.

Unfortunately, you cannot book flights through this method. You can try searching availability via other programs before booking through an alternative method listed here.

Don't mind? Show instructions anyway.

Step 1: Get Ticket Price

Use our award pricing tool (and our easy-to-read redemption table) to get an idea of how much an award ticket will cost.

Link: awardace.com

Step 2: Check Availability Online

You will have more success booking on the phone knowing what flights are available. If you are unable to check availability online via this program, use or a different program's website. Our Airline Booking Guides can tell you exactly what programs can help you search availability for any airline.

Link: awardace.com

Step 3: Dial into Telephone Service Center

Once you have found a candidate flight, dial into 1-800-525-3663 to confirm pricing and availibilty.

  • Press 1 for English
  • Press 4 for award reservations
  • Enter JAL Mileage Club number, followed by #
  • When speaking to a customer service representative, present exact routing (as researched above) to expedite process

Searching Award Options